Last updated: July 7, 2026
This Privacy Policy explains how BookMyFlightCall ("we", "us") collects, uses and protects your information when you visit bookmyflightcall.com or contact our travel desk by phone or email.
1. Information we collect
- Information you give us: name, phone number, email address and trip details when you fill in a form on this website or speak with our travel desk.
- Booking information: traveller names, dates of birth and travel document details needed to issue airline tickets. This information is collected by phone, not through this website.
- Call recordings: calls to our travel desk may be recorded for quality assurance, training and dispute resolution, including your verbal confirmation of an itinerary and its total price.
- Automatic data: IP address, browser type, device type, pages viewed and referring URL, collected through cookies and similar technologies (see our Cookie Policy).
2. How we use information
- To provide quotes and complete flight bookings, changes, cancellations and corrections you request
- To respond to enquiries and provide customer support
- To operate, secure and improve this website
- To measure and improve our advertising (see section 4)
- To comply with legal obligations and resolve disputes
3. Payment information
We do not collect or store payment card details on this website. Payments are processed over the phone by certified PCI-DSS Level 1 third-party payment processors. Card details are handled by those processors under their own security standards.
4. Cookies and online advertising
We use cookies and similar technologies for site functionality, analytics and advertising. In particular:
- Google Analytics may be used to understand how visitors use the site.
- Google Ads: we advertise through Google Ads and may use Google's conversion tracking and remarketing cookies. This means Google may show you our ads on other websites based on your visit here. You can opt out of personalised advertising in Google Ads Settings or via aboutads.info.
- Meta (Facebook) advertising tools may be used similarly when we run campaigns on Meta platforms.
You can control cookies through your browser settings. See our Cookie Policy for details.
5. How we share information
- Airlines and ticket consolidators — to issue, change or cancel tickets you request
- Service providers — telephony, payment processing, analytics and advertising partners acting on our behalf
- Legal requirements — when required by law, court order or to protect our legal rights
We do not sell your personal information.
6. Data retention
We keep booking records and call recordings for as long as needed to service your trip, meet accounting and legal obligations, and resolve disputes, after which they are deleted or anonymised.
7. Your rights and choices
Depending on where you live, you may have the right to access, correct or delete personal information we hold about you, or to object to certain processing. California residents may exercise rights under the CCPA/CPRA, including the right to know and the right to delete. To make a request, email support@bookmyflightcall.com — we respond within the time required by applicable law and never discriminate against you for exercising your rights.
8. Security
We use appropriate technical and organisational measures — including TLS encryption on this website and restricted access to booking systems — to protect your information. No method of transmission is 100% secure, but we work to protect your data accordingly.
9. Children
This website is not directed to children under 13, and we do not knowingly collect personal information from them online. Child traveller details required for ticketing are provided by a parent or guardian by phone.
10. Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows the current version. Material changes will be posted on this page.
11. Contact
BookMyFlightCall · 99 Broad St, New York, NY 10004, United States · support@bookmyflightcall.com · +1 877 684 4280