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Cancellation & refund

Find out exactly what your fare allows — and let us process it with the airline for you.

Not every ticket is refundable, but almost every ticket has options. Call +1 877 684 4280 and a specialist will read out what your specific fare permits before you cancel anything.

The basics

  • 24-hour rule: for flights to, from or within the US booked at least 7 days before departure, federal rules require a full refund if you cancel within 24 hours of booking.
  • Refundable fares: cancel any time before departure for a refund to the original payment method (processing times vary by airline).
  • Non-refundable fares: usually eligible for an airline travel credit minus any cancellation fee, valid for future travel on the same carrier.
  • Airline-cancelled flights: if the airline cancels or significantly changes your flight, you're generally entitled to a full refund even on non-refundable fares.

What we do for you

  • Check your fare's cancellation rules and read them out in plain English
  • Process the cancellation with the airline and request the refund or credit
  • Follow up until the refund or credit is actually issued
Refund timing is controlled by the airline and card networks — typically 7–20 business days for card refunds once the airline approves.

Ready to book? A specialist is one ring away.

Call our 24/7 travel desk — you pay nothing until you confirm an itinerary you like.

+1 877 684 4280
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